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GGSTANDOFF

Warning!

Please read this User Agreement carefully before using the Website and the software.

Registration (authorization) means that you agree to all the terms of this Agreement.

If you do not agree with the terms of this Agreement, do not register (do not authorize) on the website and do not use its software.

User Agreement

Version 03.11.2025

ITSFAIL OÜ, on the one hand, and the person who has accepted the offer posted on the Internet website https://ggstandoff.ninja/agreement, on the other hand, have entered into this User Agreement on the following terms.

  1. Terms and Definitions
    1. In this User Agreement, unless the text explicitly provides otherwise, the following terms shall have the following meanings::
      «Owner»
      ITSFAIL OÜ, a legal entity registered under the laws of Estonia, with its registered address at Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, Estonia, 10152.
      «Inventory»
      Virtual items (skins) placed on Steam https://store.steampowered.com/subscriber_agreement/english/; the User may obtain the right to transfer/receive them in accordance with the Steam agreement and the capabilities of the Website; the items themselves are not sold by the Owner.
      «Case»
      A virtual interface of the Website (a mechanism of random inventory determination), created as a result of user registration, through which the User has the opportunity to use all or certain functional capabilities of the Website.
      «Personal Account»
      A protected section of the Website created during authorization, which provides access to the functions of managing services, inventory, and the User’s balance. Access to the Personal Account is carried out as follows::
      by clicking the “Sign in through Steam” button on the website, after which the User is automatically redirected to the site [https://steamcommunity.com/];.
      by entering the Steam (subscriber) username and password into the designated field and then clicking the “Sign in” button located at [https://steamcommunity.com/]; or.
      by opening the website if the User has not previously logged out of the Personal Account by pressing the “Log out” button..
      «User»
      a natural person with a Steam account who has entered into an agreement with the Owner.
      «Website»
      a set of information, texts, graphic elements, design, images, photo and video materials, computer programs, and other results of intellectual activity (except for the Inventory), contained within an information system that provides the availability of such information on the Internet within the domain zone ggstandoff.ninja.
      «Agreement»
      This User Agreement.
      «Parties»
      The Owner and the User.
    2. All other terms and definitions found in the text of the Agreement shall be interpreted by the Parties in accordance with the legislation of Estonia, as well as the rules for interpreting relevant terms used on the Internet.
    3. Headings (article titles) of the Agreement are intended solely for the convenience of reading the text of the Agreement and do not have literal legal significance.
  2. Conclusion of the Agreement
    1. The text of the Agreement, permanently posted on https://ggstandoff.ninja/agreement and available during registration (authorization) on the Website, contains all the essential terms of the Agreement and constitutes an offer by the Owner to enter into an Agreement with any legally capable third party using the Website, under the conditions specified in the text of the Agreement. The text of the Agreement is a public offer in accordance with the applicable legislation.
    2. Proper acceptance of this offer is the consecutive performance by the third party of the following actions:
      1. Familiarization with the terms of the Agreement;
      2. Placing a symbol in the special field under the heading “I accept the terms of the User;
      3. Authorization on the Website by clicking on the text “Sign in through Steam” and authorizing in the opened window through an existing Steam account or by creating a new Steam account.
  3. Subject of the Agreement
    1. The Owner provides the User with licensing services:
      1. A free, simple (non-exclusive) license to use the Website and its software for their intended purpose, as provided by the explicit user functions of the Website and services for access to cases and the personal account;
      2. A paid, simple (non-exclusive) license to use the Case for its intended purpose, while the cost of services for access to loot boxes and inventory (skins) is indicated on the Website.
    2. The license specified in clause 3.1.1 of the Agreement is granted to the User for the period during which (and in the territory where) the Website and the personal account remain accessible to the User.
    3. The license specified in clause 3.1.2 of the Agreement is granted to the User in the territory where the Case remains accessible to the User for the period from the moment the User pays for the services of using a specific Case until the determination of the inventory through this Case.
    4. The User is prohibited from:
      1. Circumventing technical limitations established on the Website and in the Case;
      2. Studying the technology, decompiling, or disassembling the Website, the Case, or the personal account, except as expressly provided by the legislation of Estonia;
      3. Creating copies of the Website, the Case, or the personal account, as well as copies of their design;
      4. Modifying the Website, the Case, and the personal account in any way;
      5. Performing any actions aimed at changing the functionality and performance of the Website, the Case, and the personal account;
      6. Providing access to their own personal account to third parties;
      7. Performing any of the above actions in relation to any part of the Website, the Case, or the personal account;
      8. Creating multiple accounts, abusing the bonus system, or using any methods to bypass limitations on the number of free bonuses is prohibited;
    5. If any of the clauses under section 3.4 are violated, the site administration reserves the right to impose the following penalties:
      1. Full or partial account suspension;
      2. Restriction/disabling of specific account features (prohibition on entering promo codes, withdrawal bans, event participation restrictions, etc.);
      3. Confiscation of prizes obtained through rule violations;
      4. Complete account deletion.
    6. The sanctions mentioned in subparagraphs 3.5 apply to all accounts owned by the user who violated the rules;
    7. Ignorance or unintentional violation of the rules does not exempt users from responsibility;
    8. The administration reserves the right to block a user without explanation.
  4. Functions of the website, the case, and the personal account
    1. A user of the Website has the opportunity to:
      1. Familiarize themselves with the content and characteristics of the inventory (the selection of which is made through the choice of a specific Case) and the cost of the license for the use of such a Case;
      2. Use the services for access to loot boxes and obtain the corresponding inventory in the manner specified in the Agreement.
    2. Through the Case, the User may obtain one of the inventory items presented on the page containing the Case. The inventory obtained by the User is determined automatically by means of the Case.
    3. Through the personal account, the User has the opportunity to:
      1. Accept the inventory into their Steam account;
      2. Perform (by action or inaction within one (1) hour from the moment of obtaining the inventory through the use of the Case) the alienation of the inventory for bonus points, providing a discount when paying the license fee for Cases, in the amount specified in the description of the inventory in the personal account.
  5. Acceptance of inventory
    1. As soon as the Inventory is obtained through the use of a Case and it is displayed in the Personal Account, the User has the opportunity to transfer the Inventory to their Steam account within one (1) hour or to transfer the Inventory through the Personal Account.
    2. Acceptance of the Inventory into the Steam account depends on the User's fulfillment of the Steam and Personal Account settings specified on the Website and in the Personal Account section.
    3. To accept the Inventory into the Steam account, in accordance with the requirements of clause 5.2 of the Agreement, the User, within one (1) hour from the moment of receiving the Inventory, clicks on the “RECEIVE” link located in the Personal Account section next to the description of the Inventory.
    4. The User has the opportunity to sell the Inventory that has been obtained but has not yet been accepted into the Steam account, for the number of bonus points indicated in the description of the Inventory in the Personal Account; these bonus points provide a discount when paying the license fee for a Case, where one bonus point equals one dollar exclusively for these purposes (payment of license fees). The Parties agree that these bonus points are not money and are not subject to refund and/or exchange.
    5. To sell the Inventory, the User, within one (1) hour from the moment of receiving the Inventory, follows the corresponding link located in the Personal Account section next to the description of this Inventory. Inaction by the User during this hour means the sale of the obtained Inventory that was not accepted and transferred to the Steam account.
    6. When the Inventory is transferred, the bonus points received by the User are displayed in the Personal Account.
  6. Owner’s remuneration
    1. For the right to use the Case, the User pays a license fee in the amount specified on the Website and on the page of the corresponding Case.
    2. The license fee specified in clause 6.1 of the Agreement is paid by the User from funds previously transferred to the Owner through a payment service, information about which is available to the User at the time of payment. The amount of funds is displayed in the Personal Account.
    3. Payment of the license fee specified in clause 6.1 of the Agreement is made by the User in the manner and in accordance with the rules specified on the relevant page of the Website, taking into account the features and requirements established by the corresponding payment service engaged by the Owner to carry out payment operations.
    4. The moment of payment of the license fee specified in clause 6.1 of the Agreement is the moment when the corresponding amount of funds is debited; the User is notified of this by the corresponding change in the balance in the Personal Account.
    5. Payment of the license fee specified in clause 6.1 of the Agreement, in the manner specified in this section, is subject to the provisions of clause 5.6 of the Agreement.
  7. Data processing
    1. The User gives their consent to the Owner for the processing of information, including the User’s personal data, provided during the use of the services for access to the Website, namely the data specified in the User’s Steam account.
    2. Processing of personal data means the recording, systematization, accumulation, storage, adjustment (updating, modification), extraction, use, transfer (distribution, provision, access), including cross-border transfer, anonymization, blocking, deletion, and destruction of personal data that are not classified as special categories, for the processing of which, under applicable legislation, written consent of the User is required.
    3. Processing of personal data is carried out for the purpose of fulfilling the obligations of the Parties under the Agreement, registering the User on the Website, obtaining services for access to the Website/opening Cases, receiving Inventory, and sending informational messages to the User’s email address.
    4. The User may withdraw consent to the processing of personal data at any time by sending the Owner a corresponding written notice to the address specified in clause 1.1 of the Agreement, by registered mail with acknowledgment of receipt. At the same time, the User understands that such withdrawal means termination of the Agreement. The Owner has the right to continue processing the User’s personal data in cases provided by law.
    5. Additional or other provisions regarding the processing of personal data may be contained in the relevant document posted on the Website. In case of conflict between the provisions of such a document, the provisions of this section of the Agreement shall apply.
    6. The User agrees to receive advertising materials from the Owner, from their affiliated persons, or from other persons on behalf of the Owner, to the email address specified by the User during registration in Steam. The User may withdraw consent to receive advertising materials at any time by sending the Owner a corresponding written notice to the address specified in clause 1.1 of the Agreement or by performing the actions specified in the messages (emails) containing such materials.
  8. AML Policy (Anti-Money Laundering and Countering the Financing of Terrorism)
    1. The Owner acts in accordance with the legislation of Estonia, in particular the Money Laundering and Terrorist Financing Prevention Act, as well as with the international FATF (Financial Action Task Force) standards. The purpose of this policy is to prevent the use of the website and its services for money laundering, financing of terrorism, or other illegal actions.
    2. The Owner implements internal procedures for customer identification (KYC — Know Your Customer) and transaction monitoring to detect, prevent, and report suspicious operations.
    3. For the purpose of fulfilling KYC requirements, the user undertakes, upon the Owner’s request, to provide:
      1. an identity document (passport, ID card, or another document that meets legal requirements);
      2. proof of residence address (a utility bill, bank statement, etc., dated no more than 3 months ago);
      3. if necessary — confirmation of the source of funds (a bank certificate, payment documents, income certificate, or other documents confirming the lawful origin of funds).
    4. The Owner has the right to carry out enhanced verification of users if:
      1. the user performs large or frequent transactions;
      2. the user originates from a high-risk jurisdiction;
      3. the nature of the transactions does not correspond to the user’s typical behavior;
      4. there are grounds to believe that the user acts on behalf of a third party or launders money of illegal origin.
    5. The Owner reserves the right to temporarily restrict or block the user’s access to the website, personal account, and funds if:
      1. the user refuses to provide the necessary documents for verification;
      2. the provided data are unreliable or doubtful;
      3. the user’s transactions show signs of illegal activity or financing of terrorism;
      4. there is a requirement from a state authority or competent institution to suspend the user’s operations.
    6. In case of detecting suspicious activity, the Owner has the right to:
      1. suspend any transactions of the user until the circumstances are clarified;
      2. freeze the user’s balance or temporarily block the account;
      3. transfer relevant information to competent state authorities (including the Estonian FIU — Financial Intelligence Unit) without notifying the user;
      4. refuse further service to the user.
    7. The user acknowledges that compliance with the AML policy is a mandatory legal requirement and agrees that the Owner has the right to perform all necessary actions to ensure compliance with these requirements, even if such actions lead to delays or restrictions of access to services.
    8. The Owner has the right to use automated transaction monitoring systems that allow identifying operations which may be classified as suspicious. Such systems may analyze payment sources, frequency, amount, user IP address, devices used, payment methods, and other parameters.
    9. The Owner may carry out periodic re-verification of the user’s identity and updating of the information provided during the initial identification in order to maintain the relevance of data in accordance with AML requirements.
    10. The Owner shall not be liable for any direct or indirect losses of the user related to actions carried out in accordance with this AML Policy, including in cases of transaction delays, freezing of funds, or refusal to provide services.
    11. By using the website, the user confirms that they are acquainted with the requirements of this AML Policy, accept its terms in full, undertake not to use the website for illegal actions, and guarantee the legality of the origin of all funds used for transactions.
  9. Limitation of Liability
    1. The Owner shall not be liable for the user’s losses caused by unlawful actions of third parties, including those related to unauthorized access to the Personal Account. The Owner shall not be liable for losses caused to the user as a result of disclosure of credentials necessary to access the personal account to third parties, if this occurred not through the Owner’s fault.
    2. The Owner is not the owner of the items of inventory and does not determine the procedure for their use and efficiency.
    3. Regarding the Inventory, the user is guided by the Steam Subscriber Agreement available at the time of conclusion of the agreement at https://store.steampowered.com/subscriber_agreement/english/. The Owner does not provide software for assigning inventory to the user’s device. The user independently purchases and/or installs such software on their device.
    4. The website and its software, including the personal account and cases, are provided “as is”. The user assumes all risks associated with the use of the website. The Owner, cable and wireless communication operators through whose networks access to the website is provided, affiliated persons, suppliers, and the Owner’s agents do not provide any guarantees regarding the website.
    5. The Owner does not guarantee that the website, cases, and personal account will meet the user’s requirements, and that access to the website, cases, and personal account will be provided continuously, quickly, securely, and without errors.
    6. Software and hardware errors, both on the Owner’s side and on the user’s side, which lead to the impossibility of the user’s access to the Website and/or cases and/or personal account, are force majeure circumstances and are grounds for release from liability for the Owner’s failure to fulfill obligations under the agreement.
    7. The Owner has the right to transfer rights and assign debts under all obligations arising from the agreement. The user hereby gives their consent to the transfer of rights and assignment of debts to any third parties. The Owner shall inform the user about the transfer of rights and/or assignment of debts by posting the relevant information on the website.
    8. The amount of damages that the Owner may compensate to the user in any case is limited to the first transaction of the user.
    9. The amount of damages that the Owner may compensate to the user in any case is limited to the first transaction of the user. In case of violation of the agreement by the user, the Owner has the right unilaterally to refuse to perform the agreement and terminate the user’s access to the personal account, unless otherwise provided by the agreement. If such violation caused damage to third parties, the user bears full responsibility for it.
  10. Dispute Resolution
    1. All disputes, disagreements, and claims that may arise in connection with the performance, termination, or invalidity of the agreement shall be resolved by the parties through negotiations. The party that has claims and/or disagreements must send them in a notice to the other party, indicating the claims and/or disagreements in accordance with clause 9.1 of the agreement.
    2. If the party that sent the notice does not receive a response to the notice within 30 (thirty) working days from the date of sending it, or if the parties do not reach an agreement regarding the arisen claims and/or disagreements, the dispute shall be subject to judicial resolution at the place of the Owner’s location.
  11. Final Provisions
    1. The Parties hereby confirm that when performing (amending, modifying, terminating) the agreement, as well as when conducting correspondence on these matters, the use of analogues of the Parties’ handwritten signatures is permitted. The Parties confirm that all notifications, messages, agreements, and documents within the performance of the Parties’ obligations arising from the agreement, signed with analogues of the Parties’ handwritten signatures, are valid and binding on the Parties. Analogues of handwritten signatures shall mean authorized email addresses and the credentials of the personal account.
    2. The Parties acknowledge that all notifications, messages, agreements, documents, and letters sent using authorized email addresses and the personal account shall be deemed sent and signed by the Parties unless otherwise explicitly stated in the letters.
    3. The authorized email addresses of the Parties shall be recognized as follows:
      1. For the Owner: [email protected];
      2. For the User: the email address specified during the registration of the Steam account.
    4. The Parties undertake to ensure the confidentiality of the information and data necessary to access the authorized email addresses and the personal account, to prevent the disclosure of such information and its transfer to third parties. The Parties independently determine the procedure for restricting access to such information.
    5. In case of the use of authorized email addresses, until receipt of information about a breach of confidentiality from the other Party, all actions performed and documents sent using the authorized email address of the other Party, even if such actions and documents were performed and sent by other persons, shall be considered as performed and sent by that other Party. In such a case, the other Party assumes all rights and obligations, as well as responsibility.
    6. In case of the use of the personal account, until receipt of information from the User about a breach of confidentiality, all actions performed and documents sent using the personal account, even if such actions and documents were performed and sent by other persons, shall be considered as performed and sent by the User. In such a case, the User assumes all rights and obligations, as well as responsibility.
    7. The Administration has the right to request identity verification to confirm the person’s identity and confirm ownership of the banking details used for a specific deposit.
    8. Withdrawal of funds is available only to the account that was used to open the cases.
    9. The Service does not provide any refunds if the money has been fully or partially spent on the website in any of its sections.
  12. Amendment of the Agreement
    1. The Owner has the right to unilaterally amend the terms of the agreement, and such amendments shall take effect from the moment the new version of the agreement is published on the Internet at the address https://ggstandoff.ninja/agreement.
    2. Continued use of the website’s functions shall signify the User’s consent to the terms of the new version of the agreement. If the User does not agree with the terms of the new version of the agreement, they must cease using the website.
    3. In all other matters not regulated by the agreement, the Parties shall be governed by the current legislation of Estonia, without regard to its conflict-of-law rules.

Refund Policy for Services of Access to the Website and Case Opening

PLEASE READ THIS REFUND POLICY CAREFULLY BEFORE OBTAINING A SERVICE OF ACCESS TO THE WEBSITE / CASE OPENING OR EXCHANGE ON ggstandoff.ninja

This document is an integral part of the Terms of Use / User Agreement of ggstandoff.ninja, which together constitute the agreement between you and ggstandoff.ninja

This Refund Policy applies to services of access to the website / case opening and the provision of inventory (virtual skins), which together are referred to as “Services”

WHEN CAN A SERVICE BE REFUNDED?

Our services of access to the website / case opening and the provision of inventory (virtual skins) are digital services, not goods in the meaning of the “Consumer Protection Act,” and due to their nature they do not fall under the general consumer right of return

BY ACCEPTING THIS REFUND POLICY AND OBTAINING A SERVICE OF ACCESS TO THE WEBSITE / CASE OPENING, YOU CONFIRM THAT YOU HAVE BEEN INFORMED OF THE ABSENCE OF THE RIGHT TO RETURN OUR SERVICES AND WAIVE ANY CLAIMS RELATED TO THIS

We accept refund requests under the following circumstances, when the services of access to the website / case opening have not been provided properly: Item not received. Please note that

  • We will start processing your request after confirmation of your payment. Payment confirmation usually takes a few seconds but may take up to 3 days depending on the payment method. You can check the status of your payment in your personal account
  • If you have received services of access to game items that are in “Hold” status, you will receive a virtual copy of this item that can be exchanged, but the ability to receive the item into your inventory will appear only after the “Hold” period ends
  • If you have not received the paid service for any other reason, please contact support using any of the methods listed below. Once we confirm non-delivery, we will refund the money
FRAUDULENT TRANSACTIONS

If the obtaining of services of access to the website / case opening was not performed by you and your payment data were used fraudulently, please contact our support service immediately using any of the methods listed below. We will investigate this case, and if the money is still in our system, we will refund it; otherwise, a refund is not possible

WHEN CAN YOU EXPECT A REFUND?

By default, the funds for obtaining the services will be refunded to the payment method used to obtain the service. Depending on the payment method, the refund may take up to 45 days. If your payment method does not support refunds, we will credit the refund amount to your balance for use on services of access to the website or case opening

HOW TO CONTACT US

You can request a refund or obtain other assistance with using your ggstandoff.ninja service by contacting our support service at [email protected]. We will make every effort to resolve your issue